Shipping Policy
Shipping Policy
Thank you for shopping with FRVNCHIZE! We appreciate your business and are committed to ensuring a seamless shopping experience for you. Please review our shipping policy below to understand how we handle shipping and delivery of your favorite clothing items.
1. Order Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- Processing times may be longer during peak seasons, holidays, or due to unforeseen circumstances.
2. Shipping Methods:
- We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
- International Shipping: Shipping times vary depending on the destination. Please see our international shipping section below for more details.
3. Shipping Costs:
- Shipping costs are calculated based on your location, the weight of your order, and the selected shipping method.
- We may offer free shipping promotions on orders that meet specific criteria. Please check our website for current promotions.
4. Tracking Your Order:
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the provided tracking number on our website or through the shipping carrier's website.
5. International Shipping:
- We offer international shipping to many countries.
- International shipping costs and delivery times vary based on the destination. Please note that customs duties and taxes may apply, which are the responsibility of the recipient.
- We are not responsible for delays caused by customs or other international shipping issues.
6. Shipping Delays:
- While we strive to deliver your order on time, please understand that unforeseen circumstances, such as extreme weather, natural disasters, or carrier delays, may affect delivery times.
- We will do our best to keep you informed of any significant delays and work to resolve any issues promptly.
7. Lost or Stolen Packages:
- In the event that your package is lost or stolen, please contact our customer support team immediately. We will assist you in filing a claim with the shipping carrier and, if necessary, reshipping your order.
8. Address Accuracy:
- Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
9. Returns Due to Non-Delivery:
- If your order is returned to us due to non-delivery (e.g., incorrect address, unclaimed package), we will contact you to arrange reshipment. Additional shipping charges may apply.
10. Contact Us:
- If you have any questions or concerns about your order or our shipping policy, please contact our customer support team at frvnchizedesignz@gmail.com.
Note: This shipping policy is subject to change without notice. Please refer to our website for the most up-to-date information regarding shipping and delivery.
Thank you for choosing FRVNCHIZE for your clothing and accessory needs. We appreciate your trust and look forward to serving you.